Shipping policy
Last updated: May 2026
Processing Time All orders are processed within 1–3 business days (excluding weekends and public holidays). During peak periods or sales, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Times We offer the following shipping options:
- Standard Shipping – 5–7 business days
- Express Shipping – 2–3 business days
- International Shipping – 7–14 business days (depending on destination)
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free Shipping We offer free standard shipping on orders over $75 / €75. This offer applies to [specify regions, e.g. the EU].
Order Tracking Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
International Orders & Customs For international shipments, customs duties, import taxes, and fees may apply depending on your country's regulations. These charges are the responsibility of the customer. Nova Vibe Fashion is not responsible for delays caused by customs.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date at info@novavibefashion.com. We will work with the carrier to resolve the issue as quickly as possible.
Contact For any shipping-related questions, please reach out to us at info@novavibefashion.com or via our contact page.